Do you need WordPress support?

Do you need WordPress support?

WordPress is becoming more and more popular with developers and self-builders alike – which is requiring more and more support for troubleshooting and custom changes.

Whilst WordPress have their own very good support forums here – https://wordpress.org/support – There are certain changes that require custom changes and advanced support that just wouldn’t be able to be done via a support forum.

We offer support for all of our clients for the first 30 days after completion of the website that includes tutorials on how to do anything with their website. This also includes custom changes to their site, so that they are satisfied with their finished product.

We also offer “Website Maintenance” packages here – Website Management – but sometimes people come to us with a change that would not be included in our generic maintenance package and they need doing urgently.

So we have launched our new “WordPress Support” package. We will carry out work for a flat hourly fee for custom design changes, or can offer quotations for advanced customisation, usually adding new features (booking systems etc.) or including extra functionality of some sort.

Our team can normally carry out most WordPress customisation from our base here in Newquay, Cornwall – however sometimes we need to outsource to other developers. We have trusted contacts that we work with all of the time so you needn’t worry, your end product will be just the same and the service you receive will be just as good. This flexibility means we can offer lots more features that’s all.

We can now offer WordPress features such as:

  • Booking Systems
  • Site Customisation
  • Installation on your domain
  • Ecommerce Systems
  • Support on custom issues

We will be integrating a ticket support system soon also so you will be able to view your support request, and reply all from our website, without having to email us every time. This will hopefully aid the response time to support requests and improve the workflow of any support we offer.

We are happy to visit customers within Cornwall for WordPress support for a fixed fee plus mileage. If you require WordPress support and are within Cornwall, please contact us here with further details.

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Hi Shaun - just to say this is such a lovely design and a huge improvement on where we were. Thanks so much for the video and handling all of that too - they are brilliant.

Sarah @ TreloyMar 2026
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Working with Shaun has been fantastic. A proper pro, always on hand to help sort things out and provide advice and guidance when needed. And not forgetting his design skills, creativity and knowledge of building websites making them work and run as smoothly as possible - a 1st class service.

Matt LidburyMay 2026
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Shaun at Innuvo has produced an outstanding site for me. He took time to understand what I needed and explained how things would work, and has blown me — and many of my customers — away with the resulting stunning website. He's been very patient with edits and was on-hand when I went live. The payment system worked without a glitch, and I'm sure it was thanks to the site being so clean and engaging that I sold out of my product within 48 hours. Thank you so much.

Frances Houghton MBE
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We used the services of Innuvo to build our new website for our architectural company. As we're design based, we had really strong ideas of how this should look and feel. Shaun interpreted our requirements perfectly and spent a lot of time ensuring we got exactly what we wanted. His professionalism and patience throughout the whole process were outstanding. We definitely made the right choice and would not hesitate in recommending their services. Thanks again Shaun.

Lee Crease
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Shaun has produced an absolutely first class website for my new company. I was after a very specific look and feel and Shaun captured that vision perfectly and turned it into reality. His patience and understanding throughout the process were exceptional — even though I kept wanting to make changes, nothing was too much trouble. His knowledge of web design is exemplary and his pricing very reasonable for the quality. I'd definitely recommend Innuvo and Shaun to anybody.

Andrew White
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As a superyacht, medical and premier automotive design consultancy, the pressure was on for Shaun. Challenge accepted — high-end results achieved in line with my minimal aesthetic. Great work Innuvo, highly recommended.

Morpheus7
★★★★★

I've been absolutely astounded by the amazing support given by Shaun at Innuvo. He really knows his stuff and never fails to solve any issues I come across very quickly. It's not often I feel the need to rave about customer service, but this guy has surpassed all expectations. I have absolute confidence in his abilities — he's like a WordPress wizard!

Sally Harwood
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Working with Shaun of Innuvo to develop my business website was a really positive experience. I explained my vision and site concept and he developed some possible looks. I have no hesitation in recommending Innuvo to prospective customers.

Miles K
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Top class web design service. Shaun really knows his stuff when it comes to building websites. Nothing is too difficult, and the more technical bits like CSS or PHP are second nature to him. Experienced and very knowledgeable in all areas, and the after-support once the site was built has been fantastic. Worth his weight in gold — thanks again!

Chris Sweet
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We hired Innuvo to build our new website and are extremely happy with the results. Professional, responsive and a pleasure to work with from start to finish.

Jam Press
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Shaun at Innuvo formed my website for my start-up company. Following an initial conversation he instantly understood the ethos of the company and translated that into the layout and imagery of the website — it needed very little amending from the first draft. Shaun delivered on creativity and the right site to attract my target market. His ability to respond and deliver very quickly impressed me, and he was always helpful and willing. I thoroughly enjoyed working with him.

Natasha Stevens
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Really pleased with the work and cannot recommend Shaun enough.

Sean Johnston